Terms and Conditions

Welcome to YouPowered [youpowered.com.ng] website (the website).

The terms and conditions apply to the website, and all its division, subsidiaries, and affiliate operated internet websites, which reference these terms and conditions.

This website is owned and operated by RUSHDAH INNOVATIVE RESOURCES LIMITED, a company registered in the UK with registration number 13575223. Our office address is Office1816, 182-184 High Street North, East Ham, London, E2 6JA, UK. Our contact phone number is +44 774 378 7750 and our email address is info@youpowered.com.ng

For the purpose of these terms and conditions, “we, “us” and “our” all refer to youpowered.com.ng; while “you” and “your” refers to the vendor/affiliate in the section where applicable, and to the customers in the Customer section; and “they, “them” and “their” refers to customers.

Kindly review the terms and conditions listed below diligently prior to using the website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.

You agree that if you are unsure of the meaning of any part of these terms and conditions or have any questions regarding the terms and conditions, you will not hesitate to contact us for clarification using the contact information above.  These terms and conditions fully govern the use of this website.

  1. Information Available on the websites:

Product representations expressed on this site are those of the vendor.  Submission or opinions expressed on this site are those of the individuals posting such content and may not reflect our opinions.

  1. Accessibility of Website:

Our aim is to ensure accessibility to the website at all times; however we make no representation of that nature and reserves the right to terminate the website at any time and without prior notice. You accept that service interruption may occur to allow for website upgrading and maintenance etc.

  1. Use of the site:
  • You confirm that you are 18 years of age and above or are accessing the site with a supervision of parent or legal guardian if you are less than 18 years of age.
  • You are sure to post and order only what is right for you. Both parties agree that this website may only be used in accordance with these terms and conditions of use. If you do not wish to be bound by them, you agree to refrain from using the website.
  • We grant you non-revocable and non-exclusive license to use this site, in accordance with the terms and conditions of use for such things as shopping for personal items sold on the site, gathering prior information regarding our products and services and making purchases. “Commercial use or use on behalf of any third party is prohibited”.  Except as explicate permission by us in advance.
  • Specifically prohibited actions such as: accessing our servers or internal computer systems, interfering in anyway within the functionality of the website, gathering and altering any underlying soft name code, infringing any intellectual property rights, and any similar actions are also strictly prohibited.
  • You hereby consent, and agree to the terms and conditions on your use of this website.
  1. Data protection:

Any personal information collected in relation to the use of the website will be held and used in accordance with our privacy policy.

Vendors Registration

  • Vendor registration is on subscription basis, and the subscription plans are Bronze Plan (£8.5 for 3 months), Silver Plan (£14.10 for 6 months) and Gold Plan (£25.50 for 12 months). We reserve the right to review these plans and their respective prices if we have such need without prior notice.
  • You shall only be able to submit products or receive payouts on active subscription: This means that you will not be able to submit products for approval when your subscription has ended. Also, if your subscription has ended, your already submitted products will still be live on our platform and customers can still place orders. We shall withhold payout for such orders during your inactive subscription until you have renewed your subscription.
  • You shall pay a minimum of 20% commission to affiliates for each product sales. You may choose to set you own affiliate commission per product but not less than 20%.
  • We shall deduct 5% commission on every sale you make.
  • In the event where you leave the affiliate commission to default of 20%, a total of 25% commission (20% for Affiliates and 5% for YouPowered) shall be deducted from each sale before payouts is made to you.
  • In the event where you set your own commission percentage on a product for affiliates (not less than 20%), 5% percent of YouPowered commission shall be added to your defined commission percentage and the total sum deducted from the sales before payout.
  • You may choose to close your account at any time, and we shall deduct our pending commissions and payout your remaining balance.

Affiliate Registration

  • Affiliate registration process is completed with an Affiliate Maintenance fee of £5 that is renewable every 6 months
  • After successful registration, affiliates shall edit their affiliate profile to add their bank details and other required information to facilitate commission payout
  • Affiliates are responsible to generate referral links of products from the affiliate dashboard to make earnings from sales driven through the links they generate
  • Affiliate shall take responsibility to watch the tutorial video on how to generate links from their dashboard
  • You may choose to close your account at any time

Payouts (Vendors and Affiliates)

  • A minimum earning amount of £2.00 is required for commission payout or withdrawal request.
  • All payouts shall be made with the local bank currency of designated country bank account.
  • Exchange rate shall be calculated based on the current exchange rate as at the time of the payout transaction
  • Deposit usually takes within 48 hours to reflect in your bank account depending on your bank
  • Commission charges will be deducted after every necessary deduction where applicable e.g., tax
  • There shall be a fix bank charge of £0.5 for every payout via bank transfer
  • For Vendors, shipping charges will not be deducted from payouts: the shipping cost paid by customer (buyers) shall be added to your payouts
  • Payouts shall be done once every week (every Wednesdays). Every withdrawal request after Wednesday shall be processed the next Wednesday.
  • For Vendors, you shall be eligible for withdrawal of a particular sales only after the buyer (customer) has confirmed receipt of the item from their dashboard. However, if buyers do not confirm receipt of items after 3 days from the day the item(s) was/were delivered, we shall release payout to you.

Shipping (Vendors)

  • Upon receiving an order, you shall process shipping to fulfill such order base on the preferred shipping method of the customer, where product is a physical product.
  • Shipping cost is cover by the customer upon placing an order.
  • In cases of claims of non-delivery of item(s) after 30 days by customer thus a request for refund, such refund to the customer will be deducted from your earnings unless evidence of shipping of such item(s) is provided i.e. acknowledgement signatory by customer from shipping agents or waybill of the item sent.
  • The “Local shipping” method could be any courier services or agents of your choice other than NIPOST.
  • You are responsible for the allocation of shipping cost to your physical products at the time of submitting the products for approval: If you assign the wrong shipping cost to a product, you will bear the extra cost of fulfillment if that be the case. You must ensure to input the appropriate or approximate weight of your product to justify proper shipping cost.
  • You must ensure that all shipment is registered, and the tracking number or waybill of such shipment obtained from the courier: This will be logged onto the order note for customers to track and confirm delivery of order.

Vendor’s Products

  • We do not accept Drop-shipping products, thus, you agree that products submitted for approval are in your possession and not on drop-shipping basis.
  • Your displayed product on our platform must be the same as the shipped item where product type is physical.
  • Customer has the right to reject/return a delivery if such item delivered was not what you displayed or described on our platform before they placed an order. This include but not limited to product size, product colour, product quality etc.
  • You shall bear the cost of returned product, where product is physical, on justified reasons, which shall be deducted from your pending earnings.
  • You shall pay a fine of £3, which shall be deducted from your earnings for every rejected product or complaint due to misleading product picture/information you provided us with after an order has been placed; whether product is physical or digital. And we shall refund money to customer after investigation shows customer’s right for the claim.

Customer (buyer)

  • You shall confirm your order delivery within 3 days of receipt of such delivery
  • Orders will be automatically mark as “completed” after 3 days of confirmed delivery by the courier service
  • You should contact YouPowered if your order has not arrived after the expected delivery period
  • You are required to sign in or register upon placing an order if you are not a registered customer. This is to enable us track and monitor your order(s) and respond to your complaint (if any) when you place an order.

We reserve the right to review these terms and condition without prior notice. However, whenever there is a review or an update of these terms and conditions, we shall notify you via your registered email.